Business services are a broad sector of the economy. They account for 11% of EU GDP, and are crucial for European competitiveness.
Businesses often rely on business services for marketing, production, safety, cost and convenience purposes–especially for larger companies that need to keep up with work demands. Many types of business services are performed in-house or outsourced to other businesses, including information technology, insurance and legal services.
Software services are used to enhance a company or individual’s technological devices, such as computers and smartphones, with anti-virus protection and updated applications. These services also help businesses maintain the security of their data, improve user experience and provide an easier way to access files.
Shared services are an effective way to consolidate support functions across a corporation and use a well-defined infrastructure to deliver higher value service delivery. They typically include human resources, finance and accounting, IT, supply chain and other front and back office services.
Define and Design Your Business Services for Success
The best way to design successful Business Services is by understanding your customers’ needs and how to create a Service Value Proposition that meets those needs. This applies as much to existing Services as it does to creating new ones, because business conditions are constantly changing.
In addition, it’s important to understand that you must map all supporting services to a Business Service, and then configure them correctly in your TPG cloud environment. For example, if you create a Business Service that’s responsible for sending e-mail, you must also configure and manage CIs that are needed to send e-mail, such as email servers or network hardware.